Return & Refund Policy

At TrueTechStore.com, your satisfaction is important to us. If you're not completely happy with your purchase, we're here to help.

7-Day Return Policy

You may request a return within 7 calendar days of receiving your order.

To be eligible for a return, the product must:

• Be in its original condition.
• Include all original accessories and charger (if applicable).
• Not be damaged, modified, or misused.
• Be returned with proof of purchase.

Non-Returnable Items

Returns are not accepted for:

• Software or digital products.
• Customized or special-order items.
• Products damaged after delivery.
• Items with missing parts or accessories.

Refunds

Once your returned item has been received and inspected, approved refunds will be processed within 5-10 business days using the original payment method.

Defective or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We will arrange a replacement, repair, or full refund at no additional cost.

Return Shipping

If the return is due to a product issue or our mistake, we will cover the return shipping cost.

If the return is due to a change of mind, the customer is responsible for return shipping.

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